Frequently Asked Questions
Answers to common questions about booking, pricing, and our cleaning services.
How is pricing calculated?
Pricing is based on the service requested, property size, number of rooms, current condition, cleaning frequency, and any additional services.
Who performs the cleaning?
Your service is completed by experienced, vetted cleaning professionals matched based on location, availability, and the needs of your job.
Can I book recurring cleaning?
Yes. We offer weekly, bi-weekly, and monthly recurring cleaning services. You can choose the schedule that works best for you.
Can I upload photos or video?
Yes. Uploading photos or a short video helps us better understand your property and provide a more accurate estimate.
Do I need to be home during the cleaning?
No. As long as we have secure access to your property, you do not need to be present during the service.
What cleaning supplies are used?
Our cleaning professionals arrive with the necessary cleaning supplies and equipment unless you request that your own products be used.
How do I pay?
Payments are made securely online after you confirm your booking.
Can I reschedule or cancel my appointment?
Yes. You can reschedule or cancel your appointment by contacting us before your scheduled service time.